Privacy Policy
Effective Date: 21^st August 2024

 

1. Introduction

Dervesh Luxe respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our Platform.

2. Information We Collect

2.1 Personal Information
We collect personal information such as your name, email address, phone number, shipping address, and payment information when you register, place an order, or contact us.

2.2 Usage Data
We collect data on how you use our Platform, including IP addresses, browser types, pages viewed, and other usage information.

2.3 Cookies
We use cookies to enhance your experience on our Platform. Cookies help us remember your preferences and track your usage of our services.

3. How We Use Your Information

3.1 Order Processing
We use your personal information to process and fulfill your orders, including communicating with you about your purchases.

3.2 Customer Support
We use your information to provide customer support, respond to inquiries, and resolve issues.

3.3 Marketing
With your consent, we may use your information to send promotional materials, special offers, and newsletters.

3.4 Platform Improvement
We use usage data to improve the functionality and user experience of our Platform.

4. Sharing Your Information

4.1 Third-Party Service Providers
We may share your information with third-party service providers who assist with payment processing, shipping, and other essential services. These providers are required to protect your information and use it only for the services they provide.

4.2 Legal Compliance
We may disclose your information if required by law, court order, or governmental request.

4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

6.1 Access and Correction
You have the right to access and correct your personal information. You can update your information through your account settings or by contacting us.

6.2 Opt-Out
You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting us directly.

6.3 Data Deletion
You can request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

7. Children’s Privacy

Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected such information, we will delete it immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using our Platform, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Platform and updating the “Effective Date” at the top of this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@derveshluxe.com